Data Recovery Services
Providing a service level and technical personnel to accommodate any conceivable data recovery requirement is what CPR Tools is all about.

We specialize in data recovery from electronic storage devices.
Hard drives, CDs, RAID arrays, Solid State (flash, thumb drives, iPods, etc)

CPR Tools data recovery staff is experienced in recovering data from hard drives from all manufacturers and from any interface imaginable. From the legacy drives of the early 1970s to the most cutting edge solid state storage devices, CPR Tools has the ability, the motivation and the talent to get the job done.

From common software-correctable hard drive errors including but not limited to SMART errors, MFT corruption and Boot Sector corruption to the most severe physical hard drive issues such as head crashes, electrical or electronic failures and motor failures, our talented and experienced staff of data recovery engineers will go the extra mile to retrieve your data whenever possible.

CPR Tools has based its data recovery paradigm on one simple statement:

"We succeed where others are fearful of even trying"

CPR Tools’ Data Recovery Team has successfully recovered data from media of every conceivable format and type including:

	8” Floppy Media		Optical Media
	Bubble Memory		Magnetic Tape Media
	MFM/RLL Hard Drives		Water Damaged Media
	Solid State Media		Physically Damaged Media

Determining what is right for you, your data and your budget

Evaluation and Reporting (Evaluation Fee $150.00)
All data recovery efforts at CPR Tools require evaluation of the drive in question. The evaluation fee of $150.00 is used to provide you with information about the likelihood of recovery of your data; this period also allows our team to review the level of effort which will be required to recover your data.

A report of findings is offered after the evaluation. This report will detail the problem(s) found with your hard drive and provide you with an estimated cost and time to recover the data. If you choose to proceed, the evaluation fee is applied to the total cost of your data recovery effort.

CPR TOOLS Advanced Recovery Services ($250.00/hour)
Advanced Recovery Services are defined as data recovery efforts which require the expertise of a hardware engineer. The Advanced Recovery Service rate is billed for the actual time in the clean room environment and/or the time your recovery effort requires the expertise of our hardware engineering staff. This type of recovery usually involves opening your hard drive case and manipulating or replacing heads, media platters or other internal components of the drive.


Note: Should your special needs data recovery effort require the use of an additional hard drive from which parts will be used, that hardware is billed in addition to the 250.00/hour labor rate for Advanced Recovery Services.

Our expertise in data recovery spans these and many other categories:

	Electronic or Printed Circuit Board Failure
	Mechanical Failure, Damaged Heads, Servo or Motors
	Physical Media Damage and Disk Drive Repair Service
	Deletion of Partitions, Directories, Files, and Data
	Software Problems with Lost or Missing Data
	Crashed Windows, Linux, NTFS, Novell NetWare Volumes or MAC O/S
	File Systems: FAT12/16/32, NTFS, EXT2/3, MAC O/S and others
	Damage from Flood, Fire or Mishandling
	Data Transfer and Conversion
	Virus Contamination and Sabotage
	Forensic Investigation and Evaluations
	Custom Solutions to Recover Unrecoverable Data

All Data Recovery Services can be performed in accordance with any special security needs. CPR Tools maintains a staff of engineers and technicians who are qualified to perform any such service in a secure environment approved by the US government.

For more information, click here (link to secure information request form)

Secure Services

CPR TOOLS Secure Recovery Services (call or contact us for quote)
Secure Recovery Services are defined as data recovery efforts which require the expertise of technicians, programmers and hardware engineers that have been approved to handle data that has been deemed classified or confidential.

CPR TOOLS facilitates the housing and secure accountability for classified, confidential or proprietary data. This secure recovery service level applies to secure data recoveries, rapid response service or data recovery services which require full forensic documentation suitable for use in a court of law.

CPR TOOLS Special Needs Recovery Services (call or contact us for quote)
Special Needs Recovery Services are defined as any level of data recovery effort which requires the use of government approved security and/or personnel.

Qualified Expert Testimony (call or contact us for quote)
If you require a qualified expert witness for any such court cases, please contact CPR Tools for more information on availability and rates schedule.

Forensic Recovery Services

CPR Tools can perform or assist in recoveries where the data requires forensically sound handling. We have performed forensic recovery services for:

	Law Enforcement Handling
	Domestic Cases
	Child Pornography
	National Security
Packaging/Handling Guidelines
Remove the media from the computer. If you’re not certain how this is done, please seek the advice or service of a qualified technician. It’s preferred that you sent only the media from which you’d like data recovered. Sending an entire computer, laptop or notebook presents additional possibilities for damage in transit. If you must send the entire computer, please alert us before shipping. ESD (Electrostatic Discharge) Electrostatic Discharge (ESD) is a serious and potentially damaging occurrence. When dealing with sensitive electronic devices such as hard disk drives, ESD must be managed to avoid further damage. Exposures to ESD may cause data to be rendered unrecoverable; please use caution when handling your hard drive and ground yourself before touching the drive or any of its components.   Damage from ESD may be immediate or may cause problems which do not immediately present themselves. Often exposure to ESD will cause a gradual degradation of the drive’s ability to function, eventually leading to outright failure. Before moving a computer, hard drive or other component, discharge personal static build up by touching a grounded metal object, such as a plugged-in computer chassis. Handling Hard drives, even damaged ones, should be handled with care. As stated above, a hard disk drive is a sensitive electronic device which is easily damaged from rough handling or electrostatic discharge. To prevent further data loss or damage to the drive itself, handle your damaged drive very carefully. Do not: Drop or subject your drive to undue shock or stress Expose your drive to moisture Expose your drive to excessive heat Expose your drive to excessive cold Packaging Where possible, use original packaging when shipping a hard drive for data recovery. In the case where original packaging is not available, the following guidelines should be followed: Use an anti-static bag to encapsulate the hard drive. Choose your outer shipping carton carefully. The shipping carton should be considerably larger than the drive so that the drive may be suspended in the center of the carton. Use packing material like bubble wrap, newspaper, Styrofoam or foam rubber packed around the drive in the shipping carton. Pack the material tightly around the drive to ensure that the drive will remain suspended during transit. No part of the drive should directly contact the outer shipping carton. The use of foam shipping ‘peanuts’ or ‘popcorn’ is not recommended as these may settle, causing the drive to be jostled during transit. If you must ship a desktop computer, laptop or notebook, use extreme care and enough packing material to adequately cushion and protect your system. Clearly mark the carton FRAGILE.